Customer Support Executive - Technical support Voice process

Sutherland; Ernakulam; On-site; INR 280,000 - 600,000; Full time

Benefits offered by this job

Performance-based incentives

Cab facility

Job summary

Sutherland Global Services in Kerala Kochi is hiring International Technical Voice- Customer Support Professionals. We seek customer-focused professionals willing to join within a week and handle real-time call support in an international voice process.

Ideal candidates have excellent verbal and written communication, 0–3 years of international voice process experience, and the ability to join immediately. The role offers a 5-day week with rotating shifts and cab facilities within 25 km.

Qualifications

• Excellent verbal & written communication skills.
• Minimum Fresher to 3 years of Experience in an international voice process.
• Should be available to join immediately.
• Ability to handle real-time Call support and manage customer relationships.

Responsibilities

• Handle real-time call support in an international voice process.
• Provide customer support and manage customer relationships.
• Communicate effectively with customers in a professional manner.

Skills

Verbal communication

Written communication

Customer service

Relationship management

International voice process

Job description

We are Hiring: International Technical Voice- Customer Support Professionals!

We are looking for customer-focused professionals to join our international voice process Support team.
*Candidate must be willing to join us in a week's time.

If you're a persuasive communicator who excels at:

• Excellent verbal & written communication skills
• Minimum Fresher to 3 years of Experience in an international voice process
• Should be available to join us immediately
• Ability to handle real-time Call support. Customer support and relationship management.

Work Schedule: 5 days a week / 2 days of rotational week offs

**Flexibility to work in rotational shifts, with shift timings subject to business requirements.

Compensation & Benefits:

• Salary: 2.8 LPA to 6 LPA, depending on the candidate's profile and relevant experience.
• Performance-Based Sales Incentives

Transportation: *

Cab facility will be provided depending on the location (within 25 km radius) & shift timings.

Work Location: Kerala Kochin

Venue:

Sutherland Global Services

5th Floor, Muthoot Technopolis, Seaport - Airport Rd, CSEZ, Kakkanad, Kerala 682037

0484 408 7884

https://goo.gl/maps/fEDuBsdP5Yn4SFN57