Global Voice support executive - Technical support

Sutherland; Chennai; On-site; INR 300,000 - 350,000; Full time

Benefits offered by this job

Two-way cab facility (up to 25 km)

Job summary

Sutherland in Chennai is hiring for an International Voice Process role. We seek candidates with excellent verbal and written communication and 6 months to 3 years of international voice process experience. Immediate joining is preferred; 15 days notice is acceptable. Night shifts, a 5-day work week, and office-based duty.

CTC ranges from 3 to 3.5 LPA. Cab facility is provided within 25 km. Selection includes HR interview, SD panel, and an assessment.

Qualifications

• Excellent verbal and written communication skills.
• 6 months to 3 years of international voice process experience.
• Immediate joining preferred; 15 days notice acceptable.
• Ability to handle real-time call support.

Responsibilities

• Handle international voice process calls and resolve customer queries.
• Ensure quality and accuracy during live interactions.
• Maintain professional communication standards at all times.

Skills

Verbal communication

Written communication

International voice process

Real-time call support

Immediate joining

Job description

Greetings from Sutherland!!!

We are hiring candidates for International Voice Process.

Job Criteria:

• Excellent verbal & written communication skills


• Minimum 6 months of experience to 3 years of Experience in an international voice process


• Should be available to join us immediately (15 days Notice Period is Considerable)


• Ability to handle real-time Call support.

Shift Timings & Off: 5-day work week with rotational week offs. Predominantly night shifts.

Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience)

• Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.

Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

Selection Process:

1. HR Interview (Walk In)


2. SD Panel Interview


3. Assessment round

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [e-mail]

HR Contact Person : Bhavya - 9042088737