Customer Support Executive - Noida

TP; Gautam Buddha Nagar, Greater Noida; On-site; INR 284,000 - 341,000; Part time

Job summary

TP in Noida is seeking a Customer Support Executive to handle inquiries via phone, chat, and email. The role involves delivering accurate information and ensuring customer satisfaction in a fast-paced BPO environment.

Freshers and graduates are welcome; 6-month contractual role with 5-day weeks and rotational shifts, including night shifts. Immediate joiners preferred; contact HR Riya at [phone] or [e-mail] for application.

Qualifications

• Excellent English verbal and written communication is required.
• Prior BPO or customer service experience is preferred.
• Freshers allowed; undergraduates/graduates may apply.

Responsibilities

• Handle customer queries via calls, chat, and email.
• Provide accurate information and ensure customer satisfaction.
• Troubleshoot issues and escalate as needed.
• Maintain high-quality service standards in all interactions.
• Adhere to process guidelines and meet performance metrics.

Skills

English proficiency

Customer support

BPO knowledge

Job description

We're hiring | Customer Support Executive

Location: Noida

Working Days: 5 days a week | 2 rotational week-offs

Shifts: Rotational shifts (includes night shifts)

CTC: 28,000 in hand per month

6 month contractual role.

Undergraduates/ Graduate Freshers can also apply

Immediate Joiners preferred

Roles & Responsibilities

• Handle customer queries through calls/chat/email
• Deliver accurate information and ensure customer satisfaction
• Troubleshoot and elevate issues when required
• Maintain high-quality service standards in all interactions
• Follow process guidelines and meet performance metrics

Requirements

• Excellent English verbal and written communication skills
• Ability to handle customer queries and provide resolutionsBPO domain knowledge and customer service experience preferred

Interested candidates may contact directly or share their resumes:

HR Riya

Contact: [phone]

Email: [e-mail]