Walk-in | Mass Hiring | Customer Support | Immediate Joiners | Noida

Ienergizer

Dadri

On-site

INR 212,000 - 558,000

Full time

7 days ago
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Benefits offered by this job

6/5 days schedule
Competitive CTC
Growth opportunities
Training and development
Positive work environment

Job summary

Ienergizer in Noida is seeking a Customer Support Executive to handle chat queries from customers with clarity and courtesy. Fresh graduates with good communication skills will fit well, as you will learn processes and provide accurate information to customers.

The role involves teamwork, adherence to quality guidelines, and immediate joining. Day shifts for women and rotational shifts for men are offered, with a focus on customer satisfaction and professional growth.

Qualifications

  • Undergrad/Graduate in any stream; freshers welcome.
  • Strong verbal and written communication skills.
  • Basic computer knowledge and ability to learn quickly.

Responsibilities

  • Handle customer queries through chat support.
  • Provide accurate information and effective solutions to customers.
  • Maintain a high level of customer satisfaction.
  • Record customer interactions and update details in the system.
  • Follow company processes and quality guidelines.
  • Collaborate with team members to achieve targets.

Skills

Verbal communication
Written communication
Teamwork
Quick learner
Basic computer knowledge

Education

Undergrad/Graduate

Job description

Position: Customer Support Executive
Experience: Freshers
Work Schedule: 6/5 Days Working (Depending on process)
Salary: 19000-50000 CTC
Job Summary

We are looking for enthusiastic and customer-focused graduates to join our Customer Support team. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer queries professionally over the chat.

Key Responsibilities
  • Handle customer queries through chat support.
  • Provide accurate information and effective solutions to customers.
  • Maintain a high level of customer satisfaction.
  • Record customer interactions and update details in the system.
  • Follow company processes and quality guidelines.
  • Work collaboratively with team members to achieve targets.
Eligibility Criteria
  • Undergrad/Graduate in any stream (Freshers are welcome).
  • Good verbal and written communication skills.
  • Basic computer knowledge required.
  • Ability to learn quickly and work in a team environment.
Job Benefits
  • 6/5 days working schedule.
  • Competitive CTC
  • Professional growth opportunities.
  • Training and development support.
  • Positive work environment.
Location: Noida sector 60
Shift: Day for girls/ Rotational for boys.
Joining: Immediate
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