Customer Support Executive - International

TP; Gurugram District; On-site; INR 250,000 - 450,000; Full time

Job summary

TP in Gurugram, India, is seeking a Customer Support Executive for our International sector. The role is suitable for candidates with 0–3 years of experience, focusing on delivering high-quality service across channels and resolving inquiries.

You will collaborate with internal teams, maintain product knowledge, and strive to meet performance targets while building strong customer relationships.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing priorities.
• Strong attention to detail and organizational skills.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Collaborate with internal teams to address complaints and concerns.
• Develop and maintain knowledge of products and services.
• Meet performance targets and quality standards.
• Build strong relationships with customers to enhance satisfaction.

Skills

Communication

Interpersonal skills

Multitasking

Problem solving

Analytical skills

Computer proficiency

Job description

We are looking for a highly skilled and motivated Customer Support Executive to join our team in the International sector. The ideal candidate should have 0 to 3 years of experience.

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Collaborate with internal teams to address complaints and concerns.
• Develop and maintain knowledge of products and services.
• Meet performance targets and quality standards.
• Build strong relationships with customers to enhance satisfaction.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and organizational skills.