Customer Care Executive

Infytrics Buisness Solutions Pvt.Ltd.; Kolkata District; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

Home Drop Facility

Friendly work culture

Supportive managers

Job summary

Infytrics Business Solutions Pvt.Ltd. is seeking a Customer Care Executive in Kolkata to engage UK customers for sales, surveys, and service support. The role requires fluency in English and a minimum age of 18.

Responsibilities include adhering to call scripts and maintaining customer records. Employees benefit from a home drop facility and a supportive work culture.

Qualifications

• Minimum age 18 years.
• Fluency in verbal English communication is required.
• Basic computer knowledge is necessary.

Responsibilities

• Contact and engage UK customers via phone for sales and service inquiries.
• Communicate effectively in fluent English.
• Adhere to call scripts and company policies.
• Maintain accurate records of customer interactions.

Skills

Fluent English communication

Basic computer knowledge

Positive thinking

Job description

Infytrics Business Solutions Private Limited is an International Call Center based in India & UK that provides telemarketing services and IT‑enabled support systems.

Job Description

Job Location: Module No. 213, 2nd Floor, Webel IT Park, Street No. 0360, DH Block, Action Area 1D, New Town, Kolkata – 700160. Nearest bus stop – Unitech Gate No. 2.

Job Timing: 1:30pm to 10:30pm (With Home Drop Facility)

Designation: Customer Care Executive

Job Role: Calling to UK customers for sales, surveys and service support.

Responsibilities

• Contact and engage UK customers via phone for sales, surveys, and service inquiries.
• Communicate effectively in fluent English.
• Adhere to call scripts and company policies.
• Maintain accurate records of customer interactions.

Qualifications

• Minimum age 18 years.
• Fluency in verbal English communication.
• Basic computer knowledge.
• Smart, energetic, and positive thinker.

Benefits

• Home Drop Facility.
• Friendly work culture.
• Supportive managers and senior employees.