Customer Support Executive/ HR Priyanshu/

Ienergizer; Dadri; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Supportive work environment

Training and development

Convenient location

Job summary

Ienergizer in Noida is seeking enthusiastic Chat Process Executives to join our Sector 60 team. You will engage with customers via chat, identify their needs, and provide accurate, timely resolutions.

We welcome freshers or experienced candidates with good written and verbal communication, basic computer skills, and the ability to work in rotational shifts. For female candidates, night shifts are not part of the schedule.

Qualifications

• Strong written and verbal communication.
• Freshers or experienced candidates may apply.
• Undergraduates can apply.

Responsibilities

• Handle customer queries and provide support through chat.
• Communicate professionally and effectively with customers.
• Understand customer concerns and provide appropriate solutions.
• Maintain accuracy and quality while handling multiple chats.
• Follow company processes, guidelines, and quality standards.
• Maintain a positive and professional customer experience.

Skills

Communication skills

Basic computer knowledge

Typing speed

Attention to detail

Job description

Location: Sector 60, Noida
Job Type: Full-Time
Shift: Rotational Shifts (No Night Shift for Female Candidates)

Job Overview

We are looking for enthusiastic and customer-focused Chat Process Executives to join our team in Sector 60, Noida. The role involves interacting with customers through chat, understanding their queries, and providing accurate and timely resolutions.

Key Responsibilities

• Handle customer queries and provide support through chat.
  
• Communicate professionally and effectively with customers.
  
• Understand customer concerns and provide appropriate solutions.
  
• Maintain accuracy and quality while handling multiple chats.
  
• Follow company processes, guidelines, and quality standards.
  
• Maintain a positive and professional customer experience.
  

Requirements

• Good written and verbal communication skills.
  
• Freshers and experienced candidates can apply.
  
• Undergraduates can apply.
  
• Basic computer knowledge is required.
  
• Good typing speed and attention to detail.
  
• Candidates should be comfortable working in rotational shifts.
  
• For female candidates, shifts will not include night shifts.
  

What We Offer

• Competitive salary
  
• Career growth opportunities
  
• Supportive work environment
  
• Training and development
  
• Convenient location in Sector 60, Noida