Senior Chat Support Executive

Tech Mahindra; Dadri; On-site; INR 396,000 - 484,000; Full time

Benefits offered by this job

Salary up to 4.40 LPA

Incentives

Cabs

Career growth

Job summary

Tech Mahindra is seeking an International Chat Support specialist for our Noida office. Ideal candidates have 12 months of international chat support experience, fast typing (40 WPM) with accuracy, and excellent written and verbal communication. The role requires shifting rotations and immediate joining is preferred.

Salary up to 4.40 LPA with lucrative incentives and a cab facility. Join our customer service team to handle multiple chats, deliver quality support, and grow with career

Qualifications

• Minimum typing speed of 40 WPM with good accuracy.
• Excellent written and verbal communication skills.
• Ability to manage dual chat concurrency (2 chats simultaneously).
• Strong customer handling and multitasking skills.
• Graduation is not mandatory.
• Immediate joiners preferred.

Responsibilities

• Handle international chat inquiries in a timely and professional manner.
• Manage multiple chats concurrently while maintaining quality support.
• Provide accurate information and resolve customer issues efficiently.

Skills

Typing 40 WPM

Written & Verbal

Dual Chat Handling

Multitasking

Education

Graduation not mandatory

Job description

Location: Noida Work Mode: Work From Office Shift: Rotational / 247 Experience: Minimum 12 months in International Chat Support

KEY REQUIREMENTS:

• Minimum typing speed of 40 WPM with good accuracy
• Excellent written and verbal communication skills
• Ability to manage dual chat concurrency (2 chats simultaneously)
• Strong customer handling and multitasking skills
• Graduation is not mandatory
• Immediate joiners preferred

BENEFITS:

• SALARY UP TO 4.40 LPA
• LUCRATIVE INCENTIVES
• BOTH-SIDE CAB SERVICE
• CAREER GROWTH OPPORTUNITIES