Customer Support Executive | Fresher | Gurgaon

THE Career Artist; Gurugram District, New Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

The Career Artist is hiring Customer Support Executives for reputed MNC clients in Gurgaon. This role covers resolving queries via calls, chat or email, delivering accurate information, and ensuring high levels of customer satisfaction through professional communication.

Open to freshers and experienced candidates with good English and/or Hindi, basic computer skills, and willingness to work from the Gurgaon office in rotational shifts.

Qualifications

• Freshers and experienced candidates can apply.
• Undergraduate / Graduate candidates, as per client requirements.
• Good communication skills in English and/or Hindi, depending on the process.
• Basic computer knowledge.
• Willingness to work from the Gurgaon office and in rotational shifts.

Responsibilities

• Handle customer queries through calls, chat, or email, as per the assigned process.
• Provide accurate information and resolve customer concerns.
• Maintain professional communication and customer satisfaction.
• Follow company policies and quality standards.

Skills

Communication skills

English proficiency

Hindi proficiency

Computer literacy

Education

Graduate or Undergraduate

Job description

The Career Artist is hiring Customer Support Executives for reputed MNC clients in Gurgaon!

Location: Gurgaon / Gurugram
Roles: Customer Support Executive / Process Associate
Process: Voice & Blended (Voice + Chat/Email)
Experience: Freshers & Experienced Candidates
Work Mode: Work From Office
Shifts: Rotational Shifts
Joining: Immediate Joiners Preferred
Salary: As per company standards and experience

Job Responsibilities

• Handle customer queries through calls, chat, or email, as per the assigned process.


• Provide accurate information and resolve customer concerns.


• Maintain professional communication and customer satisfaction.


• Follow company policies and quality standards.

Eligibility Criteria

• Freshers and experienced candidates can apply.


• Undergraduate / Graduate candidates, as per client requirements.


• Good communication skills in English and/or Hindi, depending on the process.


• Basic computer knowledge.


• Willingness to work from the Gurgaon office and in rotational shifts.