Customer Care Executive

TechBeLearn; Dadri, Gurugram District; On-site; INR 234,000 - 391,000; Full time

Benefits offered by this job

Both-side cab facility available

Job summary

TechBeLearn is hiring a Customer Service Executive for its Noida or Gurugram locations. The role covers voice and blended support, handling customer queries, and delivering timely resolutions with a professional, customer-friendly approach.

Freshers and experienced candidates are welcome. Immediate joiners preferred; cab facility is provided, and salary ranges from 21,000 to 25,000 for freshers and up to 35,000 for experienced, with pay dependent on experience and interview performance.

Qualifications

• Freshers and experienced candidates can apply.
• Excellent verbal and written communication skills.
• Comfortable working in a voice/blended process.
• Willingness to work from the Noida or Gurugram location.

Responsibilities

• Handle customer queries through voice calls and blended channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain a professional and customer-friendly approach.
• Follow company policies, processes, and quality standards.
• Maintain proper records of customer interactions.
• Achieve assigned performance and customer service targets.

Skills

Verbal communication

Written communication

Customer service

Job description

Position: Customer Service Executive
Process: Voice & Blended Process
Locations: Noida & Gurugram
Experience: Freshers & Experienced Candidates
Employment Type: Full-Time

Salary

• Freshers: 21,000 25,000 In-Hand
• Experienced Candidates: Up to 35,000 In-Hand
• Salary will depend on experience, communication skills, and interview performance.

Cab Facility

• Both-side cab facility available

Key Responsibilities

• Handle customer queries through voice calls and blended channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain a professional and customer-friendly approach.
• Follow company policies, processes, and quality standards.
• Maintain proper records of customer interactions.
• Achieve assigned performance and customer service targets.

Eligibility & Requirements

• Freshers and experienced candidates can apply.
• Excellent verbal and written communication skills.
• Good customer-handling and problem-solving abilities.
• Comfortable working in a voice/blended process.
• Willingness to work from the Noida or Gurugram location.
• Immediate joiners will be preferred.

Contact HR

HR Kanchan
Contact: 87965 55772, Hr Nagesh : 8130400684