Customer Support Executive- Chat Process

TP; Indore District; On-site; INR 180,000 - 300,000; Full time

Job summary

TP in Indore is seeking a detail-oriented professional to handle driver-related documentation, verify records, and keep files up to date. You will ensure documents meet company policies and follow standard procedures in English.

The role requires coordinating with drivers to obtain missing or corrected papers, maintaining accurate records in the system, and adhering to SOPs to support smooth operations.

Responsibilities

• Process and verify driver documents (license, ID proof, vehicle papers, etc.)
• Ensure all documentation complies with company policies
• Maintain and update records in the system
• Follow SOPs (Standard Operating Procedures) in English
• Coordinate with drivers for missing or incorrect documents

Skills

Detail-oriented

Job description

Job Summary:

We are looking for a detail-oriented individual to handle driver-related documentation and ensure all records are accurate and up to date. The role involves verifying documents and following standard procedures.

Key Responsibilities:

• Process and verify driver documents (license, ID proof, vehicle papers, etc.)
• Ensure all documentation complies with company policies
• Maintain and update records in the system
• Follow SOPs (Standard Operating Procedures) in English
• Coordinate with drivers for missing or incorrect documents

Office Location- Indore(Vijay Nagar), Madhya Pradesh.

Shift Timings- Rotational Shifts(Night Shifts)/Rotational Week offs.