Customer Support Executive (Documents Verification)

TP; Indore District; On-site; INR 250,000 - 450,000; Full time

Job summary

TP in Indore, India is seeking a Background Verification Associate to perform candidate verification across employment, education, and identity checks. You will coordinate with candidates and external sources to gather accurate information, review documents, and maintain confidential records in accordance with policy and regulatory guidelines.

Applicants must be flexible for rotational shifts and be available for Work from Office in Indore on immediate basis.

Qualifications

• Background verification checkpoints understanding
• Attention to detail and confidentiality
• Documentation and record-keeping skills

Responsibilities

• Conduct background verification checks for candidates as per the defined process.
• Verify candidate employment, education, Photo, address, and other relevant details.
• Coordinate with candidates and external sources to collect and validate required information.
• Review and maintain verification documents and records accurately.
• Identify discrepancies or inconsistencies in candidate information and escalation them to the concerned team.
• Ensure all verification cases are completed within the defined turnaround time (TAT).
• Maintain confidentiality of candidate information and follow company policies and compliance guidelines.
• Prepare reports and update verification status in the internal system.

Job description

Job Responsibilities:-

Conduct background verification checks for candidates as per the defined process.

Verify candidate employment, education, Photo, address, and other relevant details.

Coordinate with candidates and external sources to collect and validate required information.

Review and maintain verification documents and records accurately.

Identify discrepancies or inconsistencies in candidate information and escalation them to the concerned team.

Ensure all verification cases are completed within the defined turnaround time (TAT).

Maintain confidentiality of candidate information and follow company policies and compliance guidelines.

Prepare reports and update verification status in the internal system.

Note: Candidates Must be flexible to work in Rotational shifts and be available for Work from Office in Indore on immediate Basis.