Customer Support Executive – Chat

24/7.ai; Telangana; On-site; INR 180,000 - 240,000; Full time

Job summary

24/7.ai in Telangana, India seeks a customer support executive to handle inbound calls, respond to queries and resolve issues efficiently. The role emphasizes clear communication and courteous assistance while working in a fast-paced BPO environment.

The position welcomes fresh graduates and diploma holders (12th/PUC or 3-year diploma), BE/BTech graduates, and candidates with prior or even non-relevant experience. Fluency in English is mandatory and shifts rotate across available times.

Qualifications

• Must have good written and verbal English.
• Candidate should have completed 12th/2nd PUC or 3 years of diploma from a recognized university.
• BE/Btech and graduates from any stream are eligible to apply.

Responsibilities

• Responding to and resolving customer queries via call.
• Handling customer queries via call.

Skills

Good communication

Education

12th/PUC or 3-year diploma

BE/BTech and graduates

Job description

Job Details

Skill required: Good Communication Skills

Qualifications: Any Graduation

Years of Experience: 0-5 Years

Job Description:

Responding to and resolving customer queries via call.

Job Responsibilities:

Handling customer queries via call.

Job Requirements:

• Candidate should have completed 12th/2nd PUC or 3 years of diploma from a recognized university
• BE/Btech and graduates from any stream are eligible to apply
• Freshers and candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply
• Master graduate candidates must have a minimum of 1-year work experience in the BPO sector
• Good command over written and verbal English is mandatory
• Should be cooperative with rotational shifts