Customer Care Executive

QFS Management Systems Llp; Sector 10; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Mobile bill reimbursements

Sales incentives

Job summary

QFS Management Systems Llp is a certification Registrar and Trainers for Management System Standards, providing certification and trainings to individuals and business houses. Accredited through SCC under IAF for ISO 9001:2015.

This role is based in Uttar Pradesh, Sector 10, India, and focuses on customer engagement and sales support. We seek a proactive candidate to handle queries, work with the sales team on opportunities, close deals, and help sustain excellent customer satisfaction metrics.

Responsibilities

• Manage customer queries via phone, email & chat
• Collaborate with sales team on opportunities
• Close deals through persuasive selling techniques
• Maintain high NPS scores through exceptional service

Job description

Responsibilities

• Manage customer queries via phone, email & chat
• Collaborate with sales team on opportunities
• Close deals through persuasive selling techniques
• Maintain high NPS scores through exceptional service

Perks and benefits

• Mobile bill reimbursements
• Sales incentives

Skills highlighted with ‘‘ are preferred keyskills

QFS is a certification Registrar & Trainers For Management System Standards we provides certification and trainings to Individuals & Business Houses We are accredited through SCC (Standards Council of Canada) under the aegis of IAF for ISO 9001:2015

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