Customer Support Executive

Teamblind, Inc.; Marunji; On-site; INR 179,000 - 312,000; Full time

Job summary

Amazon is seeking a Customer Support Executive to handle customer calls and provide exceptional support for BPO-related queries. The role offers an in-hand salary of ₹16,000 - ₹28,000 per month and opportunities for growth.

The position requires a 10th Pass qualification and is open to freshers, with a 5-day work week on Day shift. The job is based at Marunji, Pune, and involves visiting the office to work from the location.

Qualifications

• Minimum qualification is 10th Pass.
• Fresher candidates only (no prior experience).
• Willing to work 5 days a week Day shift.

Responsibilities

• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Education

10th Pass

Job description

We are looking for a Customer Support Executive to join our team at Amazon to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 - ₹28,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Age criteria 18 to 29 years

• It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

Please go through the FAQs to get all answers related to the given Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Executive role.

How much can you earn in this position?
Ans : You can earn between ₹16,000-₹28,000 per month in this Customer Support Executive position.

What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marunji, Pune.

How many vacancies are there for this Customer Support Executive job?
Ans : There are 6 vacancies for this Customer Support Executive role.

Is this job open for all genders?
Ans : Yes, this Customer Su