Customer Support Executive (Remote)

TalentGenics A venture of SECURE RPO PVT. LTD.; Gurugram District; Remote; INR 180,000 - 300,000; Full time

Job summary

TalentGenics A venture of SECURE RPO PVT. LTD. is hiring a Customer Support Executive for a full-time remote role. You will assist customers via calls, chat, or email, resolving basic queries and ensuring a smooth support experience.

Fluency in English and strong communication are essential, with a problem-solving mindset. Freshers or candidates with BPO or customer support experience are welcome. A personal laptop and headset are required, and you should be comfortable working from home with

Qualifications

• Graduate from any field.
• Excellent communication skills in English.
• Freshers welcome; prior BPO experience is a plus, but not mandatory.
• Must have a personal laptop and headset.
• Comfortable working independently from home.
• Strong basic computer skills.
• Work from home opportunity.
• Flexible and supportive work environment.
• Exposure to real-time customer handling.
• Great role for freshers looking to build communication and problem-solving skills.

Responsibilities

• Assist customers via calls, chat, or email.
• Resolve basic queries and provide a smooth support experience.

Skills

English fluency

Communication skills

Problem solving

Education

Graduate from any field

Tools

Laptop

Headset

Job description

We are hiring Customer Support Executives for a full-time remote role. In this position, you will be responsible for assisting customers, resolving basic queries, and providing a smooth support experience via calls, chat, or email. The ideal candidate must be fluent in English, have strong communication skills, and possess a problem-solving attitude.

Freshers or candidates with prior BPO or customer support experience are welcome to apply.

Requirements

• Must be a graduate from any field
  
• Excellent communication skills in English (No MTI/RTI)
  
• Prior experience in BPO or customer support is a plus, but not mandatory
  
• Must have a personal laptop and headset
  
• Comfortable with working independently from home
  
• Strong basic computer skills
  
• Work from home opportunity
  
• Flexible and supportive work environment
  
• Exposure to real-time customer handling
  
• Opportunity to gain experience in customer service roles
  
• Great role for freshers looking to build communication and problem-solving skills.