Customer Support Executive - Full Time - Freshers

EarlyJobs; Bengaluru; On-site; INR 240,000 - 340,000; Full time

Job summary

EarlyJobs is inviting applications for a Customer Support Executive position based in Bangalore. The role focuses on helping customers with accurate information, addressing complaints promptly, and maintaining detailed interaction records.

The candidate should exhibit empathy, patience, and a proactive approach while working full-time from the office. Ideal candidates have 0-5 years of experience and have completed 12th grade.

Qualifications

• Strong communication skills to articulate information clearly to customers
• Problem-solving attitude for handling inquiries and complaints
• Attention to detail for accurate records of interactions
• Willingness to work full-time from the office

Responsibilities

• Assist Customers: first point of contact for inquiries with accurate information
• Handle Complaints: address issues promptly to resolve concerns
• Maintain Records: keep detailed customer interaction records
• Support Team Efforts: collaborate with team to enhance customer experience

Skills

Communication

Problem solving

Empathy

Attention to detail

Team collaboration

Education

12th Pass

Job description

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional y

Responsibilities

• Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and
• Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their
• Maintain Records: Keep detailed records of customer interactions and transactions to help improve service
• Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team quired Skills and Expectations:

Candidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

• Experience

  0 - 5 Years

• No. of Openings

  15

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  [e-mail]