Customer Support Executive

Cogenthub; Kolkata District; On-site; INR 240,000 - 320,000; Full time

Job summary

Cogenthub in Kolkata is seeking a Customer Support Executive to handle UK Smart Dental healthcare processes with accuracy and timeliness. Freshers can apply, though min one year of experience is preferred, and healthcare experience is an added advantage.

The role is based from office with a UK shift (1:30 PM to 10:30 PM) and a five-day work week. Salary not specified in ad; cab drop is provided and confidentiality of patient information must be maintained.

Qualifications

• Must possess clear communication skills, both verbal and written.
• Good computer knowledge and attention to detail.

Responsibilities

• Handle UK healthcare-related processes and transactions.
• Ensure accuracy and timely completion of assigned tasks.
• Follow process guidelines and quality standards.
• Maintain confidentiality of healthcare information.
• Coordinate with internal teams as required.
• Prior healthcare experience will be an added advantage.

Job description

Customer Support Executive || Kolkata || Work From Office

Location: Kolkata

Candidates: Female candidates only

Experience: Freshers can apply

Healthcare Experience: Preferred, but not mandatory

We are hiring female candidates for an exciting opportunity in our UK Healthcare Process in Kolkata.

Job Details

Process: UK Smart Dental

Experience: Min one year exp is required

Healthcare Experience: Preferred

Shift Timing: 1:30 PM 10:30 PM

Shift: UK Shift

Working Days: 5days a week

Weekly Off: 2 rotational days

Work Mode: Work from Office

Transportation: One-way cab drop facility available

Key Responsibilities

Handle UK healthcare-related processes and transactions.

Ensure accuracy and timely completion of assigned tasks.

Follow process guidelines and quality standards.

Maintain confidentiality of healthcare information.

Coordinate with internal teams as required.

Prior healthcare experience will be an added advantage.

Excellent communication skills verbal and written.

Good computer knowledge and attention to detail.

Willingness to work in the UK shift.

Ability to work effectively in a team and meet process requirements.