International Customer Support – Kolkata(WFO)

Zoho; Kolkata District; On-site; INR 121,000 - 201,000; Full time

Job summary

Zoho in Kolkata is hiring for an International Customer Support Executive – Medical Billing. Freshers welcome. Location is Kolkata and the role is full-time with work from office. You will handle medical billing queries and ensure accurate, timely resolutions while maintaining records and adhering to quality standards.

Excellent English communication is essential, and interns or graduates may apply. The role offers fixed weekends off and incentives on top of an in-hand salary.

Qualifications

• Freshers welcome; Undergraduate or Graduate eligible.
• Strong English communication skills (spoken and written).
• Must be currently residing in Kolkata and able to work from the office.

Responsibilities

• Handle customer queries related to medical billing
• Provide accurate and timely resolutions to customer concerns
• Maintain and update records in internal systems
• Ensure compliance with process and quality standards
• Deliver exceptional customer service and support

Skills

English communication

Customer service

Problem solving

Education

Undergraduate or Graduate

Job description

International Customer Support Executive – Medical Billing | Freshers Welcome

Location: Kolkata

Industry: KPO / Medical Billing / International Customer Support

Job Type: Full-Time | Work From Office

Salary: Up to ₹18,000 In-Hand + Incentives

Kick-start your career with a leading KPO in Kolkata! We are hiring enthusiastic Freshers candidates for our International Medical Billing Process. If you have excellent English communication skills and are looking for a stable career with fixed weekends off, this opportunity is for you.

Key Responsibilities

• Handle customer queries related to medical billing
• Provide accurate and timely resolutions to customer concerns
• Maintain and update records in internal systems
• Ensure compliance with process and quality standards
• Deliver exceptional customer service and support

Requirements

• Undergraduate or Graduate candidates eligible
• Excellent spoken and written English communication skills
• Strong customer service and problem-solving skills
• Must be currently residing in Kolkata
• Comfortable working from the office