UK/US Voice Process Executive - 5 Days Working

JobShop; Bengaluru; On-site; INR 290,000 - 402,000; Full time

Benefits offered by this job

Cab facility

Night shift allowance

Incentives

5-day week

Career growth

International environment

Job summary

JobShop in Bengaluru is hiring for an International Voice Process in the Healthcare domain. You will handle customer queries via international voice calls and assist with benefits, appointments, claims, and billing while maintaining data privacy and process guidelines.

The role is for freshers with excellent English, willing to work from the office in Bengaluru on US night shifts. The company offers growth opportunities and an international work environment.

Qualifications

• Freshers are welcome.
• Excellent English communication skills.
• Comfortable working in US night shifts.
• Basic computer knowledge.
• Good customer handling and communication skills.

Responsibilities

• Handle customer queries through international voice support.
• Assist customers with healthcare benefits, appointments, claims, billing, coverage, and account-related queries.
• Provide professional customer service while following process guidelines and data privacy procedures.

Skills

English fluency

Customer handling

US night shift

Basic computer

Communication skills

Job description

JobShop Indias Largest BPO Recruitment Company

We are hiring Customer Support Executives for an International Voice Process supporting a leading Healthcare process.

Job Role

• Handle customer queries through international voice support.
• Assist customers with healthcare benefits, appointments, claims, billing, coverage, and account-related queries.
• Provide professional customer service while following process guidelines and data privacy procedures.

Job Details

• Location: Bengaluru
• Process: International Voice - Healthcare
• Work Mode: Work From Office
• Shift: US Night Shift
• Working Days: 5 Days Working
• Weekends: Saturday & Sunday Fixed Off

Salary

• Freshers: 22,000 + 4,000 Night Shift Allowance + Incentives

Benefits

• 2-Way Cab Facility as per company policy
• Saturday & Sunday Fixed Off
• Night shift allowance
• Performance-based incentives
• 5-day working week
• Career growth opportunities
• International work environment

Eligibility

• Freshers are welcome!
• Excellent English communication skills.
• Comfortable working in US night shifts.
• Basic computer knowledge.
• Good customer handling and communication skills.
• Willingness to work from office in Bengaluru.