Customer Support Executive

Ascent Bpo Services; Dadri, Ghaziabad District, New Delhi; Vor Ort; INR 121.000 - 201.000; Vollzeit

Zusammenfassung

Ascent Bpo Services in Noida (Sector 10) is hiring a Customer Support Executive (Inbound) to handle inbound calls, verify KYC, and process approvals. The role requires 6+ months in inbound customer service and a graduate degree.

You will manage renewals, follow-ups, and maintain accurate interaction records while upholding quality standards and SLAs. Strong English, problem-solving, and basic technical knowledge are essential.

Qualifikationen

• 6+ months experience in inbound calling/customer support
• Good English communication & customer handling skills
• Strong problem-solving skills
• Basic to intermediate technical knowledge
• Manufacturing industry support experience will be an added advantage

Aufgaben

• Handle inbound customer calls
• KYC verification & approvals
• Customer renewals & follow-ups
• Troubleshooting & issue resolution
• Maintain customer interaction records
• Follow quality standards & SLAs

Kenntnisse

Inbound calling

Customer support

English communication

Problem solving

Technical knowledge

Ausbildung

Graduate

Jobbeschreibung

HIRING CUSTOMER SUPPORT EXECUTIVE (INBOUND)

Location: Noida, Sector 10

Salary: Upto 18,000/- In-Hand

Experience: 6 Months+

Qualification: Graduate Preferred

Job Responsibilities:

• Handle inbound customer calls
• KYC verification & approvals
• Customer renewals & follow-ups
• Troubleshooting & issue resolution
• Maintain customer interaction records
• Follow quality standards & SLAs

Requirements:

• 6+ months experience in inbound calling/customer support
• Good English communication & customer handling skills
• Strong problem-solving skills
• Basic to intermediate technical knowledge
• Manufacturing industry support experience will be an added advantage

Interested candidates can share their updated CV on WhatsApp:

7863879833