Urgent Requirement For Customer Care Executive

Jyoti Placement Services; Dadri; Presencial; INR 175.000 - 300.000; Jornada completa

Descripción de la vacante

Jyoti Placement Services in Noida Sector 62 is seeking a Customer Care Executive to handle inquiries via phone, email, or chat, delivering friendly service and accurate information. This entry-level role offers growth opportunities in customer service and emphasizes learning across processes and tools.

The position requires 0–1 year of experience, with a focus on clear communication, proactive learning, and a dedication to customer satisfaction within the ITES/BPO sector.

Formación

• Excellent verbal and written communication skills.
• Friendly and approachable demeanor for positive customer experiences.
• Strong problem-solving skills and ability to stay calm under pressure.

Responsabilidades

• Provide prompt and effective assistance to customers via phone, email, or chat.
• Become well-versed in our products and services to answer questions accurately.
• Maintain clear and organized records of customer interactions and resolutions.

Conocimientos

Customer Relationship

Outbound Calling

Customer Care

Customer Service

Customer Support

Customer Handling

Customer Management

International BPO

Cold Calling

Customer Communication

Call Center

Descripción del empleo

Job openings for Customer Care Executive in Sector 62 Noida

Urgent Requirement For Customer Care Executive

We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.

Key Responsibilities

• Customer Support: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.
• Product Knowledge: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.
• Documentation: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.
• Team Collaboration: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.

Required Skills and Expectations

Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.

Experience: 0 - 1 Years

Salary: 1 Lac 75 Thousand To 3 Lac P.A.

Industry: ITES / BPO / KPO / LPO / Customer Service

Qualification

Key Skills:

• Customer Relationship
• Outbound Calling
• Customer Care
• Customer Service
• Customer Support
• Customer Handling
• Customer Management
• International BPO
• Cold Calling
• Customer Communication
• Call Center