Customer Support Executive

Logfix Scm Solutions; Chennai District; On-site; INR 180,000 - 320,000; Full time

Job summary

Logfix Scm Solutions is hiring a Customer Support Executive (Healthcare) in Chennai. The role focuses on delivering exceptional support to patients and customers via phone, email, and in-person interactions while maintaining accurate records.

Fresh graduates and early-career professionals are welcome. Strong communication, problem-solving and ability to multitask in a fast-paced healthcare environment are essential.

Qualifications

• Strong communication and interpersonal skills.
• Problem-solving mindset and customer-centric attitude.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Handle patient and customer inquiries professionally.
• Resolve complaints and service requests effectively.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams for issue resolution.
• Ensure excellent customer satisfaction and service delivery.
• Manage customer communications through phone, email, and direct interactions.

Skills

Customer support

Communication

CRM

Multitasking

Tools

CRM software

Job description

We're Hiring | Customer Support Executive (Healthcare)

Are you passionate about helping people and delivering exceptional customer experiences? We're looking for a Customer Support Executive

Industry: Healthcare
Experience: 02 Years
Freshers can apply
Female candidates preferred

Key Responsibilities:

Handle patient and customer inquiries professionally
Resolve complaints and service requests effectively
Maintain accurate customer records and documentation
Coordinate with internal teams for issue resolution
Ensure excellent customer satisfaction and service delivery
Manage customer communications through phone, email, and direct interactions

What We're Looking For:

Strong communication and interpersonal skills
Problem-solving mindset
Ability to multitask in a fast-paced environment
Basic computer and CRM knowledge
Customer-centric attitude and professionalism

This is an excellent opportunity for fresh graduates and early-career professionals looking to build a rewarding career in the healthcare industry.