Customer Support Executive

IHR Solutions Gandhinagar; Ahmedabad District; On-site; INR 215,000 - 258,000; Full time

Benefits offered by this job

CTC 21200 + Benefits

Job summary

IHR Solutions Gandhinagar is seeking candidates for an International Voice Process. Freshers welcome. Roles include handling international calls, resolving queries, and providing information with excellent communication in English. Night shifts required with two shift timings and five-day work week.

Candidates should have strong computer skills, good communication, and readiness for night shifts. Salary starts at 21,200 CTC with additional benefits.

Qualifications

• Freshers welcome.
• Fluent in English and strong communication skills.
• Willing to work night shifts and adapt to International Voice Process requirements.

Responsibilities

• Handle inbound and outbound calls with international customers.
• Resolve queries and provide product/service information.
• Maintain accurate records and communicate professionally.

Skills

Excellent communication

English fluency

Night shifts

Basic computer knowledge

Education

12th Pass

Job description

Role & responsibilities

International Voice Process:-

Handle inbound and outbound calls with international customers, resolve queries, provide product/service information, and ensure excellent customer service. Maintain accurate records, Can communicate professionally & Fluent in English. Candidates should have good communication skills, Good computer knowledge, and be willing to work in Night shifts. Freshers candidates are welcome. Shift Timing - 5:30PM TO 2:30AM & 6:30PM TO 3:30 AM - Monday to Friday , Five Days Working

Preferred candidate profile

Minimum 12th Pass , No Students

Perks and benefits

Minimum Salary - 21200 CTC + Other Benefits