Customer Support Engineer

M/S Efficient Distributors Pvt Ltd; Hyderabad; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

Salary incentives

Performance incentives

Career growth

On-the-job training

Supportive environment

Job summary

M/S Efficient Distributors Pvt Ltd in Hyderabad invites applications for a role focused on understanding customer technical requirements and delivering suitable industrial product solutions. You will promote bearings, valves, and power transmission products, prepare quotations, and coordinate with sales and warehouse teams for timely order execution.

The position welcomes freshers and those with up to 3 years of experience; a mechanical/electrical/industrial background is preferred.

Qualifications

• Basic knowledge of industrial products or engineering concepts is preferred.
• Freshers and candidates with up to 3 years of experience are welcome to apply.

Responsibilities

• Visit industrial customers to understand their technical requirements and provide suitable product solutions.
• Promote and support the sales of industrial products such as bearings, valves, and power transmission products.
• Prepare quotations, follow up on enquiries, and coordinate with the sales and warehouse teams for timely order execution.
• Build and maintain long-term relationships with existing customers while identifying new business opportunities.
• Provide after-sales support, resolve customer queries, and ensure high customer satisfaction.

Skills

Industrial products knowledge

Customer relationships

Education

B.Sc./B.Tech./Diploma in Mechanical/Electrical/Industrial engineering

Job description

Role & responsibilities

• Visit industrial customers to understand their technical requirements and provide suitable product solutions.
• Promote and support the sales of industrial products such as bearings, valves, and power transmission products.
• Prepare quotations, follow up on enquiries, and coordinate with the sales and warehouse teams for timely order execution.
• Build and maintain long-term relationships with existing customers while identifying new business opportunities.
• Provide after-sales support, resolve customer queries, and ensure high customer satisfaction.

Preferred candidate profile

• Education: B.Sc. or B.Tech/Diploma in Mechanical, Electrical, Industrial, or a related engineering discipline.
• Freshers and candidates with up to 3 years of experience are welcome to apply.
• Basic knowledge of industrial products or engineering concepts is preferred.

Perks and benefits

• Attractive Salary/ Incentives
• Performance-Based Incentives
• Career Growth Opportunities
• On-the-Job Training
• Supportive Work Environment