Service Engineer

Adri Human Capital; Chennai District; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Attractive salary

Performance incentives

Travel allowance

Mobile reimbursement

Product training

Job summary

Adri Human Capital is seeking candidates for a field sales and service role in Chennai, India. The position involves identifying new customers, promoting electrical and instrumentation products, and understanding customer needs to offer technical solutions.

You will also prepare quotations and negotiate terms while building long-term relationships to meet monthly and quarterly sales targets. Additional service responsibilities include installation, commissioning, troubleshooting, preventive

Qualifications

• 1–5 years of sales/engineering experience in electrical/instrumentation.
• ITI/Diploma or BE/BTech in Electrical or related fields.
• Willingness to travel within the territory.

Responsibilities

• Identify new customers and generate business opportunities in industries, OEMs, panel builders, contractors, and system integrators.
• Promote electrical and instrumentation products through regular customer visits.
• Understand customer requirements and propose technical solutions.
• Prepare quotations, negotiate terms, and follow up for order closure.
• Build and maintain long-term customer relationships.
• Achieve monthly and quarterly sales targets.
• Gather market intelligence on competitors, pricing, and customer requirements.
• Install, commission, and troubleshoot electrical and instrumentation products at customer sites.
• Perform preventive maintenance and attend breakdown service calls.
• Diagnose technical issues and provide timely solutions.
• Conduct product demonstrations and customer training.
• Maintain service reports, installation records, and customer documentation.
• Coordinate warranty support, spare parts, and AMC.
• Ensure prompt and professional customer support.

Skills

Electrical systems

Industrial instrumentation

Troubleshooting

Communication skills

MS Office

Travel readiness

Education

ITI / Diploma in Electrical or related

B.E. / B.Tech in Electrical or related

Tools

MS Office

Job description

Sales Responsibilities

• Identify new customers and generate business opportunities in industries, OEMs, panel builders, contractors, and system integrators.
• Promote the company's electrical and instrumentation products through regular customer visits.
• Understand customer requirements and recommend suitable technical solutions.
• Prepare quotations, negotiate commercial terms, and follow up for order closure.
• Build and maintain long-term customer relationships.
• Achieve monthly and quarterly sales targets.
• Gather market intelligence on competitors, pricing, and customer requirements.

Service Responsibilities

• Install, commission, and troubleshoot electrical and instrumentation products at customer sites.
• Perform preventive maintenance and attend breakdown service calls.
• Diagnose technical issues and provide timely solutions.
• Conduct product demonstrations and customer training.
• Maintain service reports, installation records, and customer documentation.
• Coordinate warranty support, spare parts, and Annual Maintenance Contracts (AMC).
• Ensure prompt and professional customer support.

Experience: 1 to 5 Years
Qualification: ITI / Diploma / B.E. / B.Tech in Electrical, Electronics, Instrumentation, EEE, ECE, Mechanical, or related disciplines.

Required Skills

• Good knowledge of electrical systems and industrial instrumentation.
• Strong troubleshooting and technical problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to understand customer requirements and provide technical solutions.
• Proficiency in MS Office.
• Willingness to travel within the assigned territory.

Preferred Experience

• Experience in electrical products, industrial instrumentation, automation, process control, or related industries.
• Fresh Diploma and Engineering graduates with good technical aptitude and communication skills are also encouraged to apply.

Compensation & Benefits

• Attractive salary based on qualifications and experience.
• Performance-based sales incentives.
• Travel and conveyance allowance.
• Mobile reimbursement (as applicable).
• Product training and career development opportunities.
• Opportunity to work with leading industrial customers.