Customer Support Executive- (Telugu and English) -Bangalore

2COMS Consulting Pvt. Ltd.; Kolkata District; On-site; INR 180,000 - 300,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. in Bengaluru is seeking a Customer Support Executive fluent in Telugu and English for an on-site, full-time role. The job involves handling customer queries, delivering solutions, and maintaining high customer satisfaction in a structured day-shift environment.

Freshers or experienced candidates can apply. The position requires graduation in any discipline and a strong communication ability to interact with customers professionally from the office location in Bangalore.

Qualifications

• Graduate (any discipline).
• Strong communication skills in Telugu and English.
• Good problem-solving and analytical abilities.
• Willingness to work from the office full-time.
• Freshers or candidates with prior customer support experience can apply.
• Ability to work in a structured day-shift environment.
• Sunday off
• Opportunity to gain experience in customer support for a leading client

Responsibilities

• Handle incoming customer queries and provide timely, accurate solutions.
• Demonstrate strong problem-solving skills to resolve customer issues effectively.
• Maintain a professional and courteous communication style in Telugu and English.
• Adhere to office protocols and work full-time from the assigned location.
• Maintain daily logs and updates as per company guidelines.
• Ensure customer satisfaction and provide support that encourages repeat engagement.

Skills

Telugu

English

Education

Graduate (any discipline)

Job description

Customer Support Executive- (Telugu and English) -Bangalore

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Job Description

Job Description

Title: Customer Support Executive

Location: Bangalore (On-site, office-based role)

Job Type: Full-time

Reporting To: Customer Support Manager / Team Lead

Summary:

We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and English, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.

Responsibilities:

• Handle incoming customer queries and provide timely, accurate solutions.
• Demonstrate strong problem-solving skills to resolve customer issues effectively.
• Maintain a professional and courteous communication style in Telugu and English.
• Adhere to office protocols and work full-time from the assigned location.
• Maintain daily logs and updates as per company guidelines.
• Ensure customer satisfaction and provide support that encourages repeat engagement.

Requirements / Qualifications:

• Graduate (any discipline).
• Strong communication skills in Telugu and English.
• Good problem-solving and analytical abilities.
• Willingness to work from the office full-time.
• Freshers or candidates with prior customer support experience can apply.
• Ability to work in a structured day-shift environment.
• Sunday off
• Opportunity to gain experience in customer support for a leading client

Other Pointers regarding this job:

Work Location: Bangalore (On-site, office-based role)

Gender: Both Male & Female can apply

Eligibility: Freshers or experienced candidates with customer support skills

Qualification: Graduate (any discipline)

Travel Requirement: Not applicable

Communication Skills: Must be fluent in Telugu & English with strong customer interaction skills