Customer Support Associate

Nexgenhiringexperts; Visakhapatnam; On-site; INR 167,400 - 212,040; Full time

Job summary

A leading customer support company in Visakhapatnam is seeking a Customer Support Associate for a semi-voice process. Freshers are encouraged to apply, and a minimum of 1 year of experience in any domain is preferred. The role offers a salary range of ₹15,000 to ₹19,000 per month along with incentives. Candidates should possess excellent English and manageable Hindi skills.

Qualifications

• Freshers are welcome.
• Minimum 1 year of experience in any domain is preferred.

Responsibilities

• Effectively resolve customer queries through a semi-voice process.
• Deliver exceptional customer service to enhance client satisfaction.
• Collaborate with team members to achieve targets and performance metrics.

Skills

Excellent English

Manageable Hindi

Job description

About the job Customer Support Associate

Job Title: Customer Support Associate Semi-Voice Process (Freshers & Experienced)

Company: Concentrix

Key Highlights:

• Role: Semi-Voice Customer Support.
• Salary: 15,000 to 19,000 per month + incentives.
• Location: Vizag.
• Experience:
  • Freshers are welcome.
  • Minimum 1 year of experience in any domain is preferred.
• Languages:
  • Excellent English.
  • Manageable Hindi.

Responsibilities:

• Effectively resolve customer queries through a semi-voice process.
• Deliver exceptional customer service to enhance client satisfaction.
• Collaborate with team members to achieve targets and performance metrics.