Customer Support Associate - Sikhar Process (Freshers Welcome)

Nexgenhiringexperts; Visakhapatnam; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

2-way cab facility

Training provided

Performance-based incentives

Opportunities for growth

Job summary

A leading customer support company in Visakhapatnam is seeking a Customer Support Associate. This role welcomes freshers and involves providing support via phone or chat for customer queries. The ideal candidate will have excellent communication skills in Hindi and manageable English, and must be a team player with a proactive approach. The position offers a competitive salary with performance-based incentives and a 2-way cab facility.

Qualifications

• Freshers are welcome; no prior experience required.
• Ability to maintain consistency in performance.
• Proactive approach to problem-solving.
• 2-way cab facility provided.
• Training will be provided to freshers.

Responsibilities

• Provide customer support via phone or chat.
• Resolve customer queries efficiently.
• Achieve performance targets and maintain quality standards.
• Collaborate with team members for excellent customer service.
• Collaborate with team members to ensure smooth operations and service excellence.

Skills

Excellent communication skills in Hindi

Customer service skills

Ability to work in morning shifts

Team player

Positive attitude

Job description

About the job Customer Support Associate - Sikhar Process (Freshers Welcome)

Company: Concentrix

Key Highlights:

• Languages:
  • Excellent Hindi
  • Manageable English
• Experience: Freshers Welcome No prior experience required.
• Shift: Morning Shift
• Work Schedule: 6 Working Days (No Night Shifts)
• Cab Facility: 2-Way Cab Facility provided.
• Location: Not specified (Please confirm with the company)

Responsibilities and Duties:

• Provide customer support via phone or chat for the Sikhar process.
• Resolve customer queries efficiently and provide appropriate solutions.
• Achieve performance targets and maintain quality standards.
• Maintain positive customer relationships, ensuring a high level of satisfaction.
• Collaborate with team members to ensure smooth operations and customer service excellence.

Skills Required:

• Excellent communication skills in Hindi and manageable English.
• Freshers are welcome no experience required.
• Customer service skills with a positive attitude.
• Ability to work in morning shifts and maintain consistency in performance.
• Team player with a proactive approach to problem-solving.
• Competitive salary with performance-based incentives.
• 2-way cab facility to support your commute.
• Training provided to equip freshers with necessary skills.
• Opportunities for growth within the customer support field.

Join Concentrix and begin your career in customer support with a dynamic team! Freshers are welcome to apply!