Customer Support Associate

Satvah Talent Solutions; Chennai District; On-site; INR 350,000 - 500,000; Full time

Job summary

Satvah Talent Solutions in Chennai, Tamil Nadu, is offering a full-time international voice process role. Freshers are welcome, and candidates with 6 months or more experience in any domain can apply.

Strong English communication and willingness to work a purely night-shift schedule are essential. You will handle customer queries from international clients, deliver professional support, understand concerns, and provide effective resolutions while adhering to process guidelines and quality

Qualifications

• 12th Pass or above is required.
• Freshers welcome; 6 months+ experience in any domain acceptable.
• Excellent English communication skills.
• Willingness to work night shift and from Chennai.

Responsibilities

• Handle customer queries via international voice process.
• Provide professional support to international customers.
• Understand concerns and provide appropriate resolutions.
• Communicate clearly and professionally in English.
• Follow process guidelines and maintain quality standards.
• Complete assigned tasks accurately while meeting requirements.

Skills

English communication

Night shift

Education

12th Pass+

Job description

Role & Responsibilities:

• Handle customer queries through an international voice process.
• Provide professional and effective customer support to international customers.
• Understand customer concerns and provide appropriate resolutions.
• Communicate clearly and professionally in English.
• Follow process guidelines and maintain required quality standards.
• Complete assigned tasks accurately while meeting process requirements.

Candidate Profile:

• 12th Pass or above
• Freshers are welcome to apply.
• Candidates with 6 months or more experience in any domain can apply.
• Excellent English communication skills.
• Comfortable working in a purely night-shift environment.
• Willingness to work in an international voice process.
• Immediate joiners preferred.
• Candidates should be willing to work from Chennai.

Salary:

• Freshers: 3.5 LPA
• Experienced candidates: 5 LPA

Interview Process:

• Telephonic Interview
• Virtual Interview

Employment:

Full-time with the client.

Note:

Please apply only if you are comfortable with a purely night-shift schedule.