Customer Support

Vrinda International; Gurgaon; On-site; INR 274,000 - 328,000; Full time

Benefits offered by this job

Cab Facility Available

Job summary

Vrinda International in Gurgaon is hiring for Customer Support roles. The position involves handling international calls and chat, with rotational shifts and a 9-hour day. UG/Graduate with at least 12 months of international CS experience is required. In-hand salary up to ₹27,000, cab facility available, work from office.

Strong English communication and typing skills are needed, and you will manage multiple conversations while maintaining service quality. Rotational week offs apply.

Qualifications

• UG/Graduate degree or equivalent required.
• Minimum 12 months international customer support experience.
• Strong English communication and customer-handling skills expected.

Responsibilities

• Handle international customer calls.
• Resolve customer queries and concerns.
• Provide professional and effective customer support.

Skills

English communication

Customer handling

Typing skills

Education

UG / Graduate

Job description

Job Description

WE ARE HIRING | Customer Support

Location: Gurgaon

Process: Customer Support

Qualification: UG / Graduate

Experience: Minimum 12 Months International Customer Support Experience

Salary: Up to ₹27,000 In-Hand

Cab Facility Available

Shift: Rotational | Any 9-Hour Shift

Rotational Week Off

Work From Office

VOICE PROCESS

• Handle international customer calls


• Resolve customer queries and concerns


• Provide professional and effective customer support


• Strong English communication and customer-handling skills required

CHAT PROCESS

• Handle customer queries through chat


• Manage multiple customer conversations efficiently


• Resolve issues while maintaining quality standards


• Strong written English and typing skills required

Required Skills

• Minimum 1 year International Customer Support experience


• Comfortable working in rotational shifts