Customer Support

Vrinda International; Gurugram District; On-site; INR 274,000 - 328,000; Full time

Benefits offered by this job

Cab Facility Available

Job summary

Vrinda International in Gurugram is hiring for an International Customer Support role. The position involves handling international customer calls and chat support, with a requirement of strong English communication and high-quality customer service.

The role requires at least 12 months of international support experience, a UG/Graduate degree, and willingness to work in rotational shifts from the office in Gurgaon. A cab facility is provided for commuting.

Qualifications

• Minimum 1 year International Customer Support experience.
• Comfortable working in rotational shifts.
• Strong English communication and customer handling skills.

Responsibilities

• Handle international customer calls.
• Resolve customer queries and concerns.
• Provide professional and effective customer support.
• Maintain strong written English for chat support.

Skills

Strong English communication

Typing skills

Customer handling

Education

UG / Graduate

Job description

Job Description

WE ARE HIRING | Customer Support

Location: Gurgaon

Process: Customer Support

Qualification: UG / Graduate

Experience: Minimum 12 Months International Customer Support Experience

Salary: Up to ₹27,000 In-Hand

Cab Facility Available

Shift: Rotational | Any 9-Hour Shift

Rotational Week Off

Work From Office

VOICE PROCESS

• Handle international customer calls


• Resolve customer queries and concerns


• Provide professional and effective customer support


• Strong English communication and customer-handling skills required

CHAT PROCESS

• Handle customer queries through chat


• Manage multiple customer conversations efficiently


• Resolve issues while maintaining quality standards


• Strong written English and typing skills required

Required Skills

• Minimum 1 year International Customer Support experience


• Comfortable working in rotational shifts