Customer Support Representative

Touch Consultants

Gurugram District, New Delhi

On-site

INR 200,880 - 390,600

Full time

14 days+

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Benefits offered by this job

Both Side cab facility

Medical benefits

Excellent career growth opportunities

Job summary

Touch Consultants invites applications for Customer Service Associates at Gurgaon location. The role involves handling international voice, chat, and blended processes with 24/7 rotational shifts, including night shifts.

Freshers and graduates with strong English communication are encouraged to apply and join immediately. Compensation ranges from 18,000 to 25,000 INR in-hand for freshers, up to 35,000 INR in-hand based on experience and assessment.

Qualifications

Undergraduates and Graduates: Freshers can apply.
Minimum 12th pass required.
Excellent English communication skills.
Comfortable working in 24/7 rotational shifts including night shifts.
Immediate Joiners Only.

Responsibilities

Handle customer queries via voice or chat
Provide prompt and accurate resolutions
Deliver an excellent customer experience
Meet quality and productivity targets

Skills

English communication

Education

12th pass

Job description

We're Hiring | Customer Service Associates

Location: Gurgaon

WORK FROM OFFICE

Open Positions

International Voice Process
International Chat Process
International Blended Process

Eligibility

Undergraduates and Graduates: Freshers can apply
Minimum 12th pass required
Excellent English communication skills
Comfortable working in 247 rotational shifts including night shifts
Immediate Joiners Only

Salary

Undergraduates and Graduate Freshers: 18000 In hand - 25,000 In-Hand : Depending on the assessment score and qualification
Experienced Candidates: Up to 35,000 In-Hand (based on experience)

Key Responsibilities