Customer Support Executive

Kudos Job Solution; Dadri, Gurugram District, Delhi; On-site; INR 201,000 - 391,000; Full time

Benefits offered by this job

Performance-Based Incentives

Provident Fund (PF)

Medical Insurance

Both-Side Cab Facility

Job summary

Kudos Job Solution in Gurugram/Noida is seeking an International Customer Support Executive to manage both Chat and Voice processes. Fresher or experienced candidates are welcome, with salary bands depending on the process.

You will handle queries, deliver timely resolutions, and strive for high customer satisfaction. Benefits include PF, medical insurance, cab facility, and performance incentives.

Qualifications

• Graduates and Undergraduates are eligible to apply.
• Freshers are welcome.
• Excellent English communication skills are mandatory.
• For experienced candidates, a minimum of 1 year of International BPO experience is mandatory.

Responsibilities

• Handle customer queries through Chat and Voice support.
• Provide prompt, professional, and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.

Skills

English communication

Education

Graduates/Undergraduates

Job description

Job description

Job Title: International Customer Support Executive (Chat & Voice Process)

Work Location: Gurugram&Noida

Salary Details Chat Process

• Freshers: 18,000 21,000 In-Hand


• Experienced Candidates: Up to 32,000 In-Hand

Voice Process

• Freshers: 20,000 to 25,000 In-Hand


• Experienced Candidates: Up to 35,000 In-Hand

Benefits

• Performance-Based Incentives


• Provident Fund (PF)


• Medical Insurance


• Both-Side Cab Facility

Shift & Working Details

• Rotational Shifts


• 5 Days Working


• 2 Rotational Week-Offs

Eligibility Criteria

• Graduates and Undergraduates are eligible to apply


• Freshers are welcome


• Excellent English Communication Skills are mandatory


• For experienced candidates, a minimum of 1 year of International BPO experience is mandatory

Key Responsibilities

• Handle customer queries through Chat and Voice support


• Provide prompt, professional, and accurate resolutions to customer concerns


• Maintain high levels of customer satisfaction and service quality