Customer Success- Executive

Nexivo Consulting Private Ltd | Zoho Partner; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nexivo Consulting Private Ltd, a Zoho Premium Partner, invites an experienced Sales Manager – Zoho to lead our Zoho sales initiatives from our India offices. The role focuses on enterprise CXO engagement, pipeline management, and revenue growth across Zoho applications.

The ideal candidate has SaaS solution selling experience, account expansion, proposal development, and the ability to drive structured CRM-driven sales processes in a fast-growing digital transformation services firm.

Qualifications

• Experience in Zoho ecosystem sales and enterprise SaaS selling.
• Strong pipeline management and opportunity forecasting.
• Proven CXO-level engagement and deal closure across complex deals.

Responsibilities

• Develop and execute Zoho revenue strategies.
• Achieve monthly, quarterly, and annual revenue targets.
• Expand business through new logo acquisition and key account growth.
• Drive up selling and cross-selling across the Zoho ecosystem.
• Lead enterprise CXO engagements and negotiations.
• Coordinate with Pre-Sales, Delivery, Finance, and Support teams.

Skills

Zoho sales

Pipeline management

CXO engagement

SaaS selling

Account expansion

Proposal creation

Digital transformation

Job description

Gachibowli, India | Posted on 08/25/2026

Nexivo is a leading Zoho Premium Partner headquartered in India, delivering end-to-end digital transformation solutions powered by the Zoho ecosystem. Founded in 2017, Nexivo has helped over 500 businesses across 12+ countries streamline and automate their operations through customized Zoho implementation, consulting, and support services.

With a growing global footprint, Nexivo operates from three strategic locations across the globe , ensuring seamless service delivery and local engagement with customers worldwide.

Driven by a passion for solving real business problems with agile, modular solutions, the Nexivo team combines deep domain expertise with innovative thinking. Our consistent performance and customer success have earned us prestigious recognition — Nexivo is the only Zoho partner to win the “Partner of the Year” award three years in a row .

Customer Testimonials

Our clients consistently rate us highly for our responsiveness, Zoho expertise, and ability to deliver complex solutions with speed and precision. Over 95% of our customers report tangible improvements in operational efficiency, decision-making, and business agility after engaging with Nexivo.

Employee Experience

At Nexivo, we foster a growth-oriented, collaborative culture where innovation is encouraged and contributions are recognized. Employees describe Nexivo as a place where “you learn fast, grow faster, and make a real impact.” We offer transparent leadership, cross-functional exposure, flexible work arrangements, and strong mentorship — making it the ideal environment to build your career in tech and digital transformation.

Job Description

Job Title: Sales Manager – Zoho

Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

Develop and execute sales strategies to drive Zoho solution revenue

Achieve monthly, quarterly, and annual revenue targets

Expand business through new logo acquisition and key account growth

Drive up selling and cross-selling across the Zoho ecosystem

Oversee structured lead qualification using BANT framework

Ensure proper pipeline creation, deal staging, and forecasting accuracy

Maintain strong conversion ratios across the sales funnel

Prevent lead leakage through disciplined CRM management

Proposal Development & Commercial Structuring

Prepare detailed and customized business proposals and commercial quotes

Align solutions with client requirements and scope of work

Collaborate with Pre-Sales and Delivery teams for technical and functional inputs

Present proposals confidently to decision-makers and stakeholders

Negotiate commercials and close deals effectively

Enterprise & CXO Engagement

Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers

Identify operational gaps and position Zoho as a strategic solution

Lead high-value enterprise discussions and negotiations

Deal Closure & Cross-Functional Coordination

Manage the complete sales lifecycle from prospecting to closure

Coordinate with Pre-Sales, Delivery, Finance, and Support teams

Ensure seamless handover post-closure for successful implementation

Customer Retention & Account Growth

Drive long-term customer relationships and key account retention

Support renewals, expansions, and digital transformation initiatives

Identify new opportunities within existing customer base

Ensure accurate CRM updates and opportunity tracking

Maintain data hygiene across leads, deals, and accounts

Provide regular sales forecasts, reports, and pipeline insights

Adhere to structured sales workflows and organizational processes

Requirements

Job Title: Sales Manager – Zoho

Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

Develop and execute sales strategies to drive Zoho solution revenue

Achieve monthly, quarterly, and annual revenue targets

Expand business through new logo acquisition and key account growth

Drive up selling and cross-selling across the Zoho ecosystem

Oversee structured lead qualification using BANT framework

Ensure proper pipeline creation, deal staging, and forecasting accuracy

Maintain strong conversion ratios across the sales funnel

Prevent lead leakage through disciplined CRM management

Proposal Development & Commercial Structuring

Prepare detailed and customized business proposals and commercial quotes

Align solutions with client requirements and scope of work

Collaborate with Pre-Sales and Delivery teams for technical and functional inputs

Present proposals confidently to decision-makers and stakeholders

Negotiate commercials and close deals effectively

Enterprise & CXO Engagement

Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers

Identify operational gaps and position Zoho as a strategic solution

Lead high-value enterprise discussions and negotiations

Deal Closure & Cross-Functional Coordination

Manage the complete sales lifecycle from prospecting to closure

Coordinate with Pre-Sales, Delivery, Finance, and Support teams

Ensure seamless handover post-closure for successful implementation

Customer Retention & Account Growth

Drive long-term customer relationships and key account retention

Support renewals, expansions, and digital transformation initiatives

Identify new opportunities within existing customer base

Ensure accurate CRM updates and opportunity tracking

Maintain data hygiene across leads, deals, and accounts

Provide regular sales forecasts, reports, and pipeline insights

Adhere to structured sales workflows and organizational processes