Zoho Executive

Cascade Headway Pvt Ltd.; India; On-site; INR 300,000 - 400,000; Full time

Benefits offered by this job

Performance-based incentives

Mentorship from experienced consultants

Career growth opportunities

Job summary

A technology solutions company in India is seeking a proactive Zoho Executive to support end-to-end activities within the Zoho ecosystem, including client engagement, product demonstrations, and implementation support. This role is tailored for freshers eager to kickstart a career in ERP and business process automation. Responsibilities include understanding client requirements, conducting product demos, and ensuring smooth project execution. Ideal candidates should possess a relevant degree and have a good interest in business software and ERP systems.

Qualifications

• Bachelor’s degree in relevant field.
• Strong interest in ERP systems and digital transformation.
• Good communication and presentation skills.
• Willingness to learn Zoho applications.

Responsibilities

• Understand client requirements across various functions.
• Conduct product demonstrations for Zoho applications.
• Assist in system setup and configuration.
• Provide basic user training and onboarding support to clients.

Skills

Business software interest

Communication skills

Presentation skills

Ability to multi-task

Basic Excel knowledge

Education

Bachelor’s degree in Commerce, Business Administration, IT, or related field

Job description

We are looking for a proactive and enthusiastic Zoho Executive to support end-to-end activities across sales, product demonstrations, implementation, and project coordination within the Zoho ecosystem.

The role involves engaging with clients to understand business requirements, demonstrating relevant Zoho applications, assisting in implementation across multiple modules (CRM, Books, Inventory, Desk, etc.), and ensuring smooth project delivery and handover.

This position is ideal for freshers who are interested in building a career in ERP, SaaS solutions, and business process automation.

Key Responsibilities

• Understand client requirements across sales, finance, operations, and support functions
• Conduct product demonstrations for various Zoho applications, including:
  • Zoho People and other relevant apps
  • Assist in solution discussions and support the sales process
• Participate in implementation activities across different Zoho applications:
  • System setup and configuration
  • Workflow and basic automation setup
  • User roles and permissions configuration
  • Coordinate with internal teams for customization and integrations
  • Track project progress and support timely execution
  • Provide basic user training and onboarding support to clients
  • Ensure smooth project handover and documentation
  • Maintain clear records of client requirements and project updates

Requirements

• Bachelor’s degree in Commerce, Business Administration, IT, or related field
• Strong interest in business software, ERP systems, and digital transformation
• Basic understanding of business processes (sales, accounting, operations)
• Good communication and presentation skills
• Willingness to learn multiple Zoho applications
• Ability to handle multiple tasks and work in a structured manner
• Basic knowledge of Excel and general business tools

Preferred (Not Mandatory)

• Exposure to any CRM, accounting, or ERP software
• Internship experience in sales, support, or implementation
• Hands-on training across the Zoho ecosystem (CRM, Finance, HR, Support, and more)
• Opportunity to work on diverse client projects across industries
• Career growth in ERP consulting and SaaS implementation
• Exposure to complete business workflows and automation practices
• Certification support for Zoho applications
• Performance-based incentives and growth opportunities
• Mentorship from experienced consultants
• Dynamic and fast-growing work environment