Italian Customer Success Associate

Placement Baba; Jaipur; On-site; INR 500,000 - 700,000; Full time

Job summary

A recruitment agency is looking for a Customer Support Executive for a night shift role in Mansarovar, Jaipur. The position involves efficiently handling customer queries and providing exceptional service through voice and chat support. Ideal candidates should be graduates with a minimum of one year in customer support and possess C1 or B2 certifications in both Italian and English. The role offers a salary range of 5-7 LPA.

Qualifications

• Minimum 1 year of experience in customer support.
• C1 or B2 Certified in Italian language.
• C1 or B2 Certified in English.

Responsibilities

• Handling customer queries efficiently and effectively.
• Providing excellent customer service through voice and chat support.
• Ensuring customer satisfaction by resolving issues.

Skills

Excellent Italian communication skills

Excellent English communication skills

Education

Graduate

Job description

Process: Italian; Location: Mansarovar Jaipur 302020; Shift: Night Shift, 5 days a week; Position: Customer Support Executive.

Roles and Responsibilities

• Handling customer queries efficiently and effectively.
• Providing excellent customer service through voice and chat support.
• Ensuring customer satisfaction by resolving issues and providing timely solutions.

Interview Process

• HR Round (Virtual)
• Ops Round
• Joining Formalities

Requirements

Qualification: Graduate.

Experience: Minimum 1 year of experience in customer support.

• Excellent Italian & English communication skills.
• C1 or B2 Certified Italian Language.
• C1 or B2 Certified English.

Benefits

Salary: 5-7 LPA.