Customer Success Associate

Geopits; Bengaluru; On-site; INR 300,000 - 400,000; Full time

Job summary

Geopits in Bengaluru, India, is seeking a Customer Support Executive with BE/B.Tech or BCA background and up to 1 year of experience. Freshers may apply; strong communication and coordination are essential.

You will assess customer requirements, provide timely updates, coordinate with technical teams, and maintain strong relationships to ensure satisfaction and smooth issue resolution.

Qualifications

• BE/B.Tech or BCA graduates with 0–1 year of experience; freshers can also apply.
• Excellent communication, coordination, and problem-solving skills.
• Ability to understand customer requirements and provide timely updates.

Responsibilities

• Coordinate with customers and technical teams to ensure smooth issue resolution.
• Build strong customer relationships and act as the primary point of contact.
• Manage customer follow-ups and escalations to ensure customer satisfaction.

Skills

Communication

Coordination

Problem-solving

Education

BE/B.Tech or BCA

Job description

• BE/B.Tech or BCA graduates preferred with 0-1 year of experience (Freshers can also apply).
• Excellent communication, coordination, and problem-solving skills.
• Understand customer requirements and provide timely updates.
• Coordinate with customers and technical teams to ensure smooth issue resolution.
• Build strong customer relationships and act as the primary point of contact.
• Manage customer follow-ups and escalations to ensure customer satisfaction.