International Technical Support

Anisha Global Services; Gurugram District; On-site; INR 300,000 - 418,000; Full time

Job summary

Anisha Global Services in Gurgaon is seeking an International Voice Process Technical Support Executive to handle global customer queries by voice and resolve technical issues. Immediate joiners preferred and shifts are rotational.

The role requires strong English communication and a background in technical support, with graduates eligible and at least 1 year of relevant experience for graduates. Joiners can expect an on-site opportunity in Gurgaon.

Qualifications

• Graduate candidates can apply.
• Minimum 6 months of relevant technical background experience required.
• Minimum 1 year of relevant Technical Support experience preferred for graduates.
• Strong verbal and written English communication skills.

Responsibilities

• Handle international customer queries through voice support.
• Troubleshoot technical issues and provide appropriate resolutions.
• Assist customers with technical concerns and basic system-related issues.
• Maintain service quality and customer satisfaction.
• Follow company procedures and performance standards.

Skills

English communication

Technical troubleshooting

Voice process

Education

Graduate

Job description

Urgent Hiring International Voice Process | Technical Support | Gurgaon

We are hiring for the International Voice Process Technical Support role in Gurgaon. Candidates with relevant technical support experience and excellent English communication skills are encouraged to apply.

Job Title: Technical Support Executive - International Voice Process
Location: Gurgaon
Salary: 3.00 LPA - 4.18 LPA
Joining: Immediate Joiners Preferred

Eligibility Criteria

• Qualification: Graduate candidates can apply.
• Undergraduates: Minimum 6 months of relevant technical background experience required.

• Experience: Minimum 1 year of relevant Technical Support experience preferred for graduates.
• Communication: Strong verbal and written English communication skills.

• Shift: Rotational shifts.
• Week Off: Rotational offs.

• Joining: Immediate joiners preferred.

Key Responsibilities

• Handle international customer queries through voice support.
• Troubleshoot technical issues and provide appropriate resolutions.
• Assist customers with technical concerns and basic system-related issues.
• Maintain service quality and customer satisfaction.
• Follow company procedures and performance standards.