Customer Relationship Executive

Tata Capital Finance Ltd; Erode; On-site; INR 300,000 - 500,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a dynamic Sales and Customer Service professional for Housing EM - AHF - Sales in Erode. The role involves identifying prospective business areas, pre-screening customer segments, promoting the TCFSL brand, and ensuring regulatory compliance with RBI norms.

The candidate will build strong client relationships, drive cross-selling across banking products, and develop distribution channels while maintaining high customer satisfaction.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Prescreen customer segments as per the organization norms.
• Ensure the number of login along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Responsibilities

• Identify target areas for prospective business.
• Prescreen customer segments as per the organization norms.
• Execute sales promotion activities to build customer interest in the brand.
• Build strong client relationships and brand identification with potential customers.
• Develop strong distribution channels.
• Ensure compliance to Audit / RBI regulations.

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - AHF - Sales - Erode - Brough Road - CRE

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.