Customer Service Representative WFH

Qubrid AI; Kolkata; On-site; INR 292,500 - 357,500; Full time

Job summary

A leading AI solutions provider based in India seeks a full-time Sales Manager with strong English skills. The role involves day-to-day order management and working late to align with U.S. hours. Candidates should have 1-2 years of sales experience and familiarity with lead generation. Excellent communication skills are essential for customer interaction. A Bachelor’s degree related to business is preferred. This position offers a salary of 3.25LPA including a bonus.

Qualifications

• 1-2 years experience in sales or marketing.
• Call center experience is a plus.
• Ability to work independently and remotely.
• Expertise with Accounts Receivables and Payable functions.

Responsibilities

• Handle day-to-day quoting, ordering, reporting and other order management.
• Regularly communicate with customers on video, phone, and email.
• Generate leads from LinkedIn and contact them.
• Work with suppliers on pricing and inventory.

Skills

Strong english speaking and writing abilities

Sales or marketing experience

Lead generation

Organizational skills

Time-management skills

Education

Associate’s or Bachelor’s degree in Marketing, Commerce, Arts, Business Administration, or related field

Tools

Quickbooks Online Accounting Software

Job description

Overview

Work from Home. Pay will be 3.25LPA (3.0LPA Base + 25K Annual Bonus) - Do not apply if this is not acceptable as it is non-negotiable.

This is a Sales Manager, Business Development and Customer Service Representative job with BPO experience.

There is no sales target. The requirement is to find leads, build relationships and close deals.

Note - this job does require working late night India time until 4AM to overlap with USA working times

This is a full-time role. If you plan to do 2 or more jobs at the same time or want to do this part-time, that won\'t work for us. In that case please do not apply.

This is an urgent hire. If you\'re not ready to interview at short notice please do not apply.

Company Description

Headquartered in McLean, Virginia, USA, Qubrid is a global provider of Artificial Intelligence (AI), Data Center and IoT products, solutions, and services. As pioneers in the realm of advanced computing technologies, we pride ourselves on being at the forefront of innovation, empowering businesses with the transformative capabilities of GPUs, Artificial Intelligence, Quantum Computing, IoT and more. We specialize in offering a wide array of hardware and software solutions for industries such as healthcare, manufacturing, finance, government, education and more.

Role Description

We are looking for an Inside Sales Associate. The selected individual will handle day-to-day quoting, ordering, reporting and other order and supply management. The candidate will regularly communicate with customers on video, phone and email so having very strong english language competency is a mandatory requirement.

Qualifications

• Strong english speaking and writing abilities to communicate with US and global customers
• 1-2 years experience in sales or marketing
• Call center experience is a plus
• Generating leads from linked-in etc and contacting them
• Work with suppliers on getting pricing, checking inventory and creating orders
• Follow up with vendors on order status
• Send order info to customers and keep them updated on regular basis
• Develop understanding of computers specifically server hardware
• Experience with Quickbooks Online Accounting Software is a plus
• Expertise with Accounts Receivables, Accounts Payable functions
• Management of suppliers, invoicing, account setups, product sales tracking and reporting
• Strong organizational and time-management skills
• Ability to work independently and remotely
• Excellent written and verbal communication skills
• Experience in office administration is a plus
• Associate’s or Bachelor’s degree in Marketing, Commerce, Arts, Business Administration, or related field