Customer Care Executive :International voice

TechBeLearn; Bengaluru; On-site; INR 234,000 - 279,000; Full time

Job summary

TechBeLearn in Bangalore is seeking Customer Service Executives for an international voice process. The role involves handling inbound calls, guiding customers with queries and service issues, and delivering accurate information to ensure satisfaction.

Freshers and experienced candidates with good English skills are welcome. Shifts are rotational, 24/7 coverage, and work is office-based in Bengaluru with immediate joining available.

Qualifications

• Good English communication skills are mandatory.
• Graduates and undergraduates both can apply.
• Freshers and experienced candidates are eligible.
• Comfortable working in rotational shifts.
• Immediate joiners preferred.

Responsibilities

• Handle customer queries over inbound voice calls.
• Assist customers with questions, concerns and service issues.
• Provide accurate information and effective solutions.
• Maintain professional communication and ensure customer satisfaction.
• Handle complaints politely and efficiently.
• Follow company policies and quality standards.
• Achieve daily performance and productivity targets.

Skills

English communication

Customer handling

Job description

Job Description Customer Service Executive (Voice Process)

Location: Bangalore
Job Type: Full-Time | Work From Office

Job Overview

We are hiring Customer Service Executives for an international voice process. Candidates should have good English communication skills and the ability to handle customer queries professionally.

Roles & Responsibilities

• Handle customer queries over inbound voice calls.
• Assist customers with their questions, concerns, and service-related issues.
• Provide accurate information and effective solutions.
• Maintain professional communication and ensure customer satisfaction.
• Handle customer complaints politely and efficiently.
• Follow company policies and quality standards.
• Achieve daily performance and productivity targets.

Eligibility Criteria

• Graduates and undergraduates both can apply.
• Freshers and experienced candidates are eligible.
• Good English communication skills are mandatory.
• Candidates should be comfortable working in rotational shifts.
• Immediate joiners preferred.

Salary

• Freshers: 21,000 25,000 in-hand.
• Experienced: 21,000 - 25,000 in-hand.

Shift Details

• 24/7 rotational shifts.
• Work from office.
• 5 days working.

Job Locations

• Sattva - Mysore Road
• Pritech Park SEZ - Bellandur
• Bhartiya City - Kannuru

Industry: BPO / Call Centre
Functional Area: Customer Service / Voice Process
Role: Customer Support Executive