Customer Service Representative

TP; Sahibzada Ajit Singh Nagar; On-site; INR 180,000 - 240,000; Full time

Job summary

A leading technology company is seeking candidates who love talking to people and can proactively solve issues. The role involves communicating with customers via various channels and entry of data in different platforms. Candidates with qualifications like BCA, B.Sc., B.Tech, or a Diploma in Engineering are encouraged to apply, whether freshers or experienced. Join from Mohali to become part of a vibrant team.

Qualifications

• Candidates must be comfortable joining from Mohali.
• Freshers and experienced candidates are welcome.
• Location: Mohali (Sahibzada Ajit Singh Nagar).

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Perform data entry in various platforms.

Skills

Good communication skills

Education

BCA, B.Sc. Computer Science, B.Sc. IT, B.Tech, Diploma in Engineering after 12th

B.Sc. Computer Science

B.Sc. IT

B.Tech

Diploma in Engineering after 12th

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Interview Options

🏢 Walk-in Interviews • Location: Bestech Business Tower A, Ground Floor, Sector 66, Phase 11, Mohali

💻 Virtual Interviews • Link: https://meet.google.com/fxe-vbbm-cca

• Availability: Daily, 12 PM – 5 PM (except Sunday) • HR SPOC: Akshay – 9418377505

Candidate Requirements

• Qualification: BCA, B.Sc. Computer Science, B.Sc. IT, B.Tech, Diploma in Engineering after 12th (Any technical degree)

• Experience: Freshers & experienced candidates welcome

Skills: Good communication skills

• Location: Must be comfortable joining from Mohali

Interview Rounds

1. HR Interview
2. Operations Round
3. Assessment Round