Customer Service Representative

NetRTech Solutions LLP; Kamrup Metropolitan; On-site; INR 290,000 - 402,000; Full time

Benefits offered by this job

Cab service

Stay on relocation

Food provided during shifts

Job summary

NetRTech Solutions LLP is seeking a Customer Service Representative for an on-site position in AHMEDABAD. The role focuses on delivering excellent customer support, addressing inquiries, and maintaining strong customer relationships.

You will engage with customers, resolve issues, and contribute to a positive experience. The position is full-time with relocation support options and standard shift benefits.

Qualifications

• Bachelor-like qualifications are not stated; a high school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential for customer interactions.
• Ability to stay patient, positive, and calm under pressure during inquiries.

Responsibilities

• Provide excellent customer support and resolve inquiries to ensure customer satisfaction.
• Address customer concerns, process requests, and maintain positive relationships.
• Collaborate with team to improve customer experience and service quality.

Skills

Clear communication

Interpersonal skills

Problem solving

Multitasking

Attention to detail

Patient attitude

Customer service experience

Language versatility

Education

High school diploma or equivalent

Job description

Job description

Company Description

NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.

Role Description

Customer Service Representative - Work on-site (AHMEDABAD)

This is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.

Note - Work Location will be Ahmedabad

Qualifications

• Customer Service Representatives
• Customer Support
• Customer Satisfaction
• Customer Service
• Customer Experience
• Excellent communication and interpersonal skills
• Ability to problem-solve and multitask
• Attention to detail
• Positive and patient attitude
• Experience in a customer service role is a plus
• Fluency in multiple languages is a plus
• High school diploma or equivalent

Salary and Benefits:

• Starting CTC: INR 26,000 per month
• Maximum CTC: INR 36,000 per month
• All above 40 per hour night shift allowance will be extra
• Food will be office when you are in shift
• Cab will be there
• Stay will be given for 5 days once you relocate

Job Location - Ahmedabad

Thanks & Regards,

HR Team.

8618208176 (Simran)

Job Type: Full-time