Customer Service Representative

Kara Healthcare; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading healthcare provider in Bengaluru is seeking a Customer Service Associate to communicate with customers regarding care homes, pricing, and availability. The ideal candidate has 1-3 years of experience, excellent communication skills, and the ability to organize and prioritize tasks. This full-time role offers the opportunity to collaborate with internal departments and provide exceptional service.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about our care homes, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization

Job description

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about our care homes, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service, Health Care Provider, and Sales

Industries

• Hospitals and Health Care