Customer Service Representative

Impetus Career Consultants; Ahmedabad District; On-site; INR 355,000 - 426,000; Full time

Job summary

Impetus Career Consultants in Ahmedabad is hiring for an International Voice Process position. Ideal candidates have 6+ months of experience or fresher with international voice exposure.

The role involves communicating with customers via phone, email and chat, and answering questions about products, pricing, and availability. You will work with internal teams to meet customer needs and perform data entry across multiple platforms.

Qualifications

• Fresher or 6+ months of International Voice process experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Job description

• 6+ months of experience in International Voice Process - 35k per month

Joining Dates (Only) -

• November 9th 2026
• November 18th 2026

Mode of interview - Virtual

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Fresher or 6+ months of International Voice process experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work