Customer Service Representative - US Voice

Impetus Career Consultants; Ahmedabad District; On-site; INR 223,000 - 312,000; Full time

Job summary

Impetus Career Consultants in Ahmedabad is seeking confident, customer-focused professionals for an International Voice Process role. You will handle customer calls from international clients and provide effective resolutions to ensure satisfaction.

The position requires 6 months to 1 year of experience, strong communication and problem-solving skills, and flexibility to work in rotational and night shifts. Joining dates are 9th November and 18th November 2026.

Qualifications

• Experience: 6 months to 1 year at least.
• Strong customer-handling and problem-solving abilities.
• International BPO experience preferred.
• Comfortable working in rotational and night shifts.

Responsibilities

• Handle customer queries through calls and provide effective resolutions.
• Deliver excellent customer service while maintaining quality standards.
• Meet performance targets and ensure customer satisfaction.

Skills

Customer handling

Problem solving

BPO experience

Night shift readiness

Job description

Hiring: International Voice Process - Ahmedabad

We are looking for confident and customer-focused professionals to join our International Voice Process team in Ahmedabad.

Key Responsibilities:

• Handle customer queries through calls and provide effective resolutions.
• Deliver excellent customer service while maintaining quality standards.
• Meet performance targets and ensure customer satisfaction.

Requirements:

• Experience: either 6 months / 1 year atleast.
• Strong customer-handling and problem-solving abilities.
• International BPO experience preferred.
• Comfortable working in rotational and night shifts.

Location:

Ahmedabad, Gujarat

Joining Dates:

9th November and 18th November 2026