Customer Service & Pricing - Freight Forwarding (Hyderabad)

Scopehr Services; Hyderabad; On-site; INR 350,000 - 650,000; Full time

Job summary

Scopehr Services in India is seeking a logistics professional specializing in ocean freight import/export to join our Hyderabad team. You will handle documentation, Incoterms, and collaborate with carriers to optimize pricing.

The role requires strong negotiation, coordination, and customer communication skills, plus proficiency in MS Excel and ERP systems such as Logi-sys.

Qualifications

• Good negotiation, coordination and follow-up skills.
• Proficiency in MS Excel and ERP/logistics software such as Logi-sys.
• Cost calculations and customer communication.

Skills

Ocean freight

Import/Export

Incoterms

Carrier pricing

Customer service

Tools

MS Excel

Logi-sys ERP

Job description

Strong knowledge of ocean freight import/export processes, documentation and Incoterms. Good understanding of carrier pricing structures for FCL/LCL shipments and related surcharges. Strong customer-service orientation and communication skills.

Required Candidate profile

• Good negotiation, coordination and follow-up skills.
• Proficiency in MS Excel and ERP/logistics software such as Logi-sys.
• cost calculations and customer communication.