Customer Service Executive - Two Wheeler Loans - Patna - Parth Ashtha - CSE*

Tata Capital; Patna; Vor Ort; INR 150.000 - 250.000; Vollzeit

Zusammenfassung

Tata Capital in Patna seeks a proactive professional to support frontline operations under supervision. You will identify customers for business opportunities, collect and validate documents, and log cases in the system following SOPs to enable loan disbursement.

You will help ensure the sanctioned ratios, meet customer requirements, and cross-sell multiple products. You’ll assist with vendor empanelment and maintain compliance with Audit and RBI regulations.

Aufgaben

• Identify customers for potential business
• Collect documents from customers and validate per norms
• Log cases in the system per SOP and follow for disbursement
• Fulfil sanction ratio as per organisation requirement
• Meet customer requirements and cross-sell multiple products under supervision
• Empanel new vendors and develop relationships
• Ensure compliance to Audit/RBI regulations

Jobbeschreibung

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.