Customer Service Executive - Two Wheeler Loans - Jaipur - Vaishali Nagar 2nd Floor - CSE*

Tata Capital; Jaipur; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital in Jaipur is seeking a proactive professional to identify potential customers and collect necessary documents. You will log cases, assist with disbursement, ensure sanction ratios, and meet customer needs while cross-selling products. The role includes empanelment of new vendors and maintaining RBI compliance.

Works under supervision to develop relationships, ensure process adherence, and support the sales and lending operations in a dynamic financial services environment.

Qualifications

• Identify customers for potential business.
• Collect documents from customers and validate as per norms.
• Log cases in system as per SOP and follow disbursement process.
• Fulfil sanction ratio as per organisation requirement.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanelment of new vendors and develop relationships with them.
• Ensure compliance with Audit/RBI regulations.

Responsibilities

• Identify customers for potential business.
• Collect documents from customers and validate as per norms.
• Log cases in system as per SOP and follow disbursement.
• Fulfil sanction ratio as per organisation requirement.
• Meet customer requirements and cross-sell multiple products under guidance.
• Empanelment of new vendors and develop relationships with them.
• Ensure compliance to all Audit / RBI regulations.

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.